Terms and Conditions

Prices and Payment
All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit or debit card until we dispatch your order.

Delivery
We maily deliver within the mainland UK. We cannot guarantee delivery times but we aim to deliver within 7 working days.

Delivery Costs
The delivery costs for the UK are as follows:
Up to a value of £75 the charge would be £8.95 and over this would be free. There may be an extra charge for Saturday delivery.

Delivery Schedule
Your order will be dispatched for overnight delivery normally within 7days. We will attempt to contact you by telephone before we send the produce., and all items are individually labeled and priced. The meat is packed in insulated boxes, with ice packs.

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Check Out" and you will be prompted for a few details that we need to be able to satisfy the order.
We accept Debit and credit card payment.

Customer Service
If you need to reach us, please email us on:
info@lowtherparkfarms.co.uk
Tel: 01931 712407 - 9 am to 5.30 pm, Monday to Friday. Calls charged at normal rates.
Fax: 01931 712679
Lowther Park Farms Ltd
Estate Office
Penrith
Cumbria CA10 2HG

Statutory Rights
These Terms and Conditions do not affect any of your statutory rights.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are entered and held on a secure server and are never sent by email.

Privacy Policy
We do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Contact point on privacy matters : info@lowtherparkfarms.co.uk
Contact person – Roger Gill

What information is collected?
Only information given at the time of ordering or registering is collected.

Who is collecting it?
The information is collected only by Lowther Park Farms Ltd directly.

How is information collected ?
It is collected lawfully and in accordance with the Data Protection Act 1998.

Why is it collected?
The information is collected only to facilitate the efficient despatch of orders placed with us. We do not send unsolicited information to customers, nor is the information used for any other purpose.